Patients start by completing either the New Patient or Existing Patient registration form. After submitting, they are redirected to an OTP screen to verify the email address entered here.

New Patient Registration

Fields for new patient registration have been streamlined to reduce onboarding friction.

Existing Patient Registration

Existing patients can link their portal account using demographic details on file.

Step 2 - Email OTP Verification

Once the registration form is submitted, an OTP is emailed to the address provided. The user must enter this code to verify ownership of the email before they can activate the account.

New Patient - Verify Email

OTP fields validate the code sent to the new patient's email address.

Existing Patient - Verify Email

Existing patients follow the same OTP step to confirm the email on file.

Step 3 - Account Activation & Password Setup

After successful OTP verification, patients land on the activation screen, where they enter their activation code (if applicable) and set their portal password.